Friday, 13 March 2015
Saturday, 7 March 2015
Fan Welding Machine for set up Home Based Small Business
Fan Welding Machine for set up Home Based Small Business:
Demand and Market of Fan Repairing:
This machine is a good option for set up home based small business.
The demand of new ceiling and table fan is increased in summer season. Beside that the demand of repairing and servicing of various fans is also increased in summer season.
With the Fan Welding Machine you can repair ceiling and table fan. You also can make new fan with Balancing Machine, Punching Machine, Compressor Machine etc.
How to Repair Fan with Fan Welding Machine:
First you have to buy copper wire from market. Then you have to roll the copper wire with the bobbin of the machine. There will be different roles of different fans and you have to use different dies for different fans. To know the detail procedures please contact the machine manufacturer.
It needs ½ hp motor and 220 volts to operate the Fan Welding Machine.
Price of the Fan Welding Machine:
The price of Welding Machine (Bench Model) including is approximately Rs.13000 and the price of Welding Machine (Stand Model) is approximately Rs. 19000.
Where to Buy the Fan Welding Machine:
Bharat Machine Tools Industries,
61, Ganesh Chandra Avenue,
Kolkata-700013
Sunday, 1 March 2015
Customers expect good service online or in person
March 1, 2015
Q: As more business is conducted online, how does this influence customer service?
Q: As more business is conducted online, how does this influence customer service?
A: A: If anything, customer service has never been more important, according to John McClymonds, a veteran of the retail clothing industry.
"Customers are much more demanding than they were just 10 years ago," says McClymonds, who now serves as a SCORE Houston mentor. "They're more sensitive to what they feel they deserve and what they feel they've earned by shopping at a particular retailer."
Studies have found that customers are willing to pay a premium to ensure quality service. Many are also more likely to recommend a company for providing outstanding service than for attributes such as product or price, McClymonds says.
Meeting these customer expectations is easier than you may think, and it begins with a well-designed, easy-to-navigate, and fast-loading e-commerce website. Make sure all the basic information about your business and what it offers is clear and easy to find. A comprehensive "frequently asked questions" page helps guide customers, and explain product aspects they may not be fully aware of.
Also, make sure product descriptions are timely and complete, including any items that may be out of stock, and that they detail any additional charges and fees (such as shipping and handling). Few things are more frustrating to an e-customer than unwelcome price surprises that appear during check-out.
Encourage your e-customer's feedback via a comments section on the website, or a follow-up email after the sale. Easy-to-create online surveys using such services as Survey Monkey, Client Heartbeat or Survey Gizmo are a good way to collect information as long as they are brief and questions are focused on the customer's experience.
Facebook, LinkedIn, Twitter and other social media sites are also good forums for interacting with customers, as are online rating sites such as Yelp, Google Local and City Search. Even without direct contact, you may still spot trends or issues that need improvement. Also, thank customers who provide positive feedback and encourage them to visit your site again, giving them an incentive to recommend your site to others.
Respond quickly to complaints or negative comments. If the complaint appears in a public online setting, move the conversation offline as quickly as possible.
Be sure to post a follow-up note about the complaint on the forum, even if the outcome is not what you wanted. Regular visitors will see that you're an e-business they can trust, because you take customer feedback seriously.
"Customers are much more demanding than they were just 10 years ago," says McClymonds, who now serves as a SCORE Houston mentor. "They're more sensitive to what they feel they deserve and what they feel they've earned by shopping at a particular retailer."
Studies have found that customers are willing to pay a premium to ensure quality service. Many are also more likely to recommend a company for providing outstanding service than for attributes such as product or price, McClymonds says.
Meeting these customer expectations is easier than you may think, and it begins with a well-designed, easy-to-navigate, and fast-loading e-commerce website. Make sure all the basic information about your business and what it offers is clear and easy to find. A comprehensive "frequently asked questions" page helps guide customers, and explain product aspects they may not be fully aware of.
Also, make sure product descriptions are timely and complete, including any items that may be out of stock, and that they detail any additional charges and fees (such as shipping and handling). Few things are more frustrating to an e-customer than unwelcome price surprises that appear during check-out.
Encourage your e-customer's feedback via a comments section on the website, or a follow-up email after the sale. Easy-to-create online surveys using such services as Survey Monkey, Client Heartbeat or Survey Gizmo are a good way to collect information as long as they are brief and questions are focused on the customer's experience.
Facebook, LinkedIn, Twitter and other social media sites are also good forums for interacting with customers, as are online rating sites such as Yelp, Google Local and City Search. Even without direct contact, you may still spot trends or issues that need improvement. Also, thank customers who provide positive feedback and encourage them to visit your site again, giving them an incentive to recommend your site to others.
Respond quickly to complaints or negative comments. If the complaint appears in a public online setting, move the conversation offline as quickly as possible.
Be sure to post a follow-up note about the complaint on the forum, even if the outcome is not what you wanted. Regular visitors will see that you're an e-business they can trust, because you take customer feedback seriously.
Monday, 23 February 2015
Are You a Reactor or a Creator? And Why Does It Matter?
Great article on your perspective on life. Are You a Reactor or a Creator? And Why Does It Matter?
Sunday, 15 February 2015
Initiative aims to take owners to the next level
Q: My small business has gotten off to a good start. I've proved my concept, and there is ample unfilled demand for my service. Now I need to get prepared to grow my business substantially. How can I make that happen?
A: You need the expert training and mentoring that is required to make that leap forward to compete at a higher level. Fortunately, there's a successful program just getting started in Houston that can prepare you for the challenges you face.
The Small Business Administration's Emerging Leaders Initiative is a federal training program conducted in 48 communities since 2008. It specifically focuses on executives of businesses poised for growth, providing them with the organizational framework, resource network, and motivation required to build sustainable businesses and promote the economic development within urban communities.
Over the course of seven months, participants are given the opportunity to work with experienced mentors, attend specialized workshops and develop connections with their peers, city leaders, and the financial community. The initiative incorporates a research-based curriculum specifically designed to stimulate and support the expansion of your business. It enables participating businesses to engage in focused development and expansion strategies, including options for accessing new capital and securing government contracts.
The Emerging Leaders Initiative is for established business owners, not start-ups. The series is open to owners and executives of small businesses that have annual revenue of at least $400,000; have been in business for at least three years; and have at least one employee other than the owner or executive. There are no restrictions on the types of businesses that can participate.
At the conclusion of the training, entrepreneurs produce a three-year strategic growth action plan with benchmarks and performance targets that will help them access the necessary support and resources to move forward. The executive education prepares and encourages small businesses to move to the next level on their growth trajectory and helps them emerge as self-sustaining businesses that create jobs and build communities.
Participation is free. The only cost is your time and commitment to complete the curriculum over the course of seven months. All other costs are covered by the Small Business Administration and cosponsors SCORE and the Women's Business Center.
Business executives interested in participating should register before March 1 at www.interise.org/sbaemergingleaders. Classes begin in April. For information, contact Steve Curry at Stephen.Curry@sba.gov or 713-773-6542.
Monday, 26 January 2015
Forecasting and Budgeting - Why Bother?
This week, I am turning over the podium to a buddy of mine, Greg Tilley of Weather Gage, LLC. His contact information is greg.tilley@weather-gage.com. Greg, it's yours.....
Business owners are busy running their business. Creating a plan for the coming year is not high on the list of priorities. A forecast is just guesswork anyway, so why bother? Projecting an increase in sales doesn’t make it happen!
Business owners are busy running their business. Creating a plan for the coming year is not high on the list of priorities. A forecast is just guesswork anyway, so why bother? Projecting an increase in sales doesn’t make it happen!It’s true that a forecast doesn’t guarantee success, but how do you know if you have succeeded in business if you have never defined success for your business? When a runner starts on a marathon she may not be certain that she will finish, but she certainly knows where the finish line is and how to get there. Otherwise, her chances of success are pretty slim.
It’s the same in business. Your chance of succeeding is greatly reduced if you haven’t planned for success. That includes setting goals for the year and then figuring out what resources will be needed to achieve those goals. The forecast translates those goals and resource requirements into a measurable action plan. The forecast becomes a blueprint that guides day to day decision making. It influences your response to every new opportunity or setback during the year. At the end of the year you can evaluate what worked and what didn’t, and make an even better plan the next year.
Once you’ve decided to make a plan, how do you start? How much time will it take? If you have never done it for your business (or at least not since start up), then it could take some time. The good news is that it will be easier each following year. Also, you can reduce the impact on you and your business if you enlist a professional to help. Either way, here are the basic steps:
1. Set realistic goals. Most businesses set goals based on revenue or income, but goals can also relate to other factors like staff sizing, inventory turnover, operational efficiencies, debt reduction, quality improvement or some combination. The only requirement is that they are measurable and reasonably achievable (you don’t want to set yourself up for failure).
2. Determine what, if any, resources and actions are required to achieve the goals. This could include new hires, equipment, marketing, etc. Identify the costs and timing associated with each, and whether there are contingencies to consider.
3. Develop a financial forecast model that incorporates the goals and resource requirements. At a minimum, the model should include a P&L and cash flow statement so you know if your cash and credit lines are sufficient to fund the plan. (This is where you may want to enlist a professional with experience in forecasting. They will be able to do it faster and more accurately than you could.) The model does not need to be as detailed as your accounting system, but it should be detailed enough for you to measure your progress on key revenue and cost items throughout the year. It should also include a list of assumptions.
4. Use the process as an opportunity to question your expenses. Sometimes, we spend at levels based on prior years, without serious consideration whether a particular expense, or level of spending, is still appropriate for our business going forward. Where possible, check your ratios against industry norms. Is your sales and marketing cost in line with your competitors? What about the revenue per square foot for a store, or revenue per server for restaurant. Statistics are available for most industries. Not all businesses will conform to the norm, but it gives you a basis for understanding any variance.
5. Evaluate your progress against the model at least quarterly. You might make adjustments in the model as you go, but always keep a copy of your original forecast so that you can evaluate deviations at the end of the year and make adjustments the following year as appropriate.
A plan and forecast can be done any time of year, but the first quarter of your fiscal year is optimum. Let’s do it!
Thursday, 15 January 2015
Insightly - the leading small business CRM.
Insightly - Powerful Customer Relationship Management tool to help small businesses deal with the vital task of managing your contacts, organizations, partners, vendors and suppliers.
Using CRM best practices, you can see everything about a contact — from background, email history and important dates, to any projects or opportunities in which they have participated. With Insightly’s web-based contact management features you won’t miss a beat:
Flexible Calendaring and Events
Automatic Address Book
Insightly Notes, Evernotes, and Comments
Lightning Fast Search
Custom Fields and Filters
File Sharing
Web to Contact
Tags, Notification, and Following
Linking (Direct Relationships Between Contacts, Organizations, Opportunities, Projects)
Mass Email Contacts with MailChimp Integration
Insightly’s online CRM lets you look at your business any way you want. Get real time information with any of these features:
Dashboard
Task and Milestones
Pipeline Activity Sets
Opportunity Reports
Customer Invoice and Payment Status (via QuickBooks Online)
Integrated Project Management
Insightly uniquely offers CRM and Project Management in one so you can make sure you’re on top of your customer relationship at every stage. With the project overview screen you can see the recent activity on any project, and track project performance against milestones over time. With Insightly project management you can:
Using CRM best practices, you can see everything about a contact — from background, email history and important dates, to any projects or opportunities in which they have participated. With Insightly’s web-based contact management features you won’t miss a beat:
Flexible Calendaring and Events
Automatic Address Book
Insightly Notes, Evernotes, and Comments
Lightning Fast Search
Custom Fields and Filters
File Sharing
Web to Contact
Tags, Notification, and Following
Linking (Direct Relationships Between Contacts, Organizations, Opportunities, Projects)
Mass Email Contacts with MailChimp Integration
Insightly’s online CRM lets you look at your business any way you want. Get real time information with any of these features:
Dashboard
Task and Milestones
Pipeline Activity Sets
Opportunity Reports
Customer Invoice and Payment Status (via QuickBooks Online)
Integrated Project Management
Insightly uniquely offers CRM and Project Management in one so you can make sure you’re on top of your customer relationship at every stage. With the project overview screen you can see the recent activity on any project, and track project performance against milestones over time. With Insightly project management you can:
Go Mobile with the Solution that Works for You
The Insightly mobile app allows you to take Insightly on the road with you wherever you go, on whatever device you have at hand. Supporting tablets like the iPad, Google Nexus, through to phones like the iPhone, Android phones — the Insightly mobile app has you covered.
Insightly Application Programming Interface
Welcome developers! To help you integrate Insightly with other programs there is an HTTP REST API. API is pretty conventional and you can pick it up pretty quickly if you have experience with REST APIs. Insightly provides you with technical details and other resources to make your job easier. The API allows you automate data retrieval and modification in Insightly. Insightly supports JSON and XML based requests, and most of the data stored in Insightly can be accessed and updated via the API.
Social CRM
With social media integration you can simply put in a contact’s email address and Insightly detect virtually every social media profile related to the email address. You can see Twitter content and your contact’s public LinkedIn profile displayed right in Insightly. Also, with a single click you can explore your contact’s public profile information on Facebook, Google+, FourSquare, Picasa, Klout and virtually any social channel where the contact has participated.
Insightly is integrated with Google Apps, Office 365, QuickBooks Online so you can easily see all your customer invoices and payment status.
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