Monday, 26 November 2012

Entrepreneurs - Avoid These Social Word of Mouth Mistakes

Social marketing tips for entrepreneurs
Social marketing can be a double-edged sword. While it is one of the most effective marketing tools in the electronic era, it will quickly become more trouble than benefit – unless it is used properly. For entrepreneurs beginning their social campaign, there are a few scenarios to beware of to avoid missing out on social’s valuable benefits.

Social Marketing Pitfalls

Diving in without looking first

Perhaps the most prominent beginner’s mistake is to believe that social presence will automatically be successful. Like any other marketing strategy, social marketing requires planning before you begin. Without goals to help focus your efforts, your presence lacks strategy which will affect everything else. 
Before you begin, outline a social marketing strategy. What does your social campaign seek to accomplish, audience awareness or better customer relations? How much time can you invest? What specific networks can be used effectively for your brand? There are a lot of questions, and you need to answer them before beginning. 

Not sharing enough about your brand

A weak profile is amongst the most underestimated faults with a social campaign. Delivering applicable content will only get you so far with audience awareness. While they may want to interact with you, if you fail to present a complete definition of your brand, your audience will be missing out on a lot of good info that could help them define exactly who you are.

Make use of all the text space available to you through the social site. Some are limited to name, profession, and hyperlinks while others present plenty of opportunity to give your audience a lot of information about your brand. Fill out every space available and use it as effectively as possible (such as linking to other social sites, websites, blogs, and brand sources). 

Posting and forgetting

This is one of the most important reasons that every entrepreneur should develop a social marketing strategy before beginning. It is easy to post content, but if you don’t have the time to keep your content up to date, it may be doing more harm than good. 

Social marketing is a 24/7 marketing tool, so it needs regular attention. However, you have to remember that you don’t have to manage it all day long. Instead, you should picture it as appointment hours for your campaign. Reserve specific times during the day to create posts, answer posts from your audience, and otherwise interact socially. 

Getting too personal

When it comes to social marketing, it’s good to get to know your audience. But, there is a balance to this particular issue. It is possible to overstep boundaries or try to become too personal with your audience too quickly. This is why it is preferable to utilize business profiles rather than personal profiles on social networks such as Facebook and LinkedIn. When it comes to communications, all conversations, discussions, acknowledgments, and other interactions should be kept on a professional level. Be friendly but keep it professional.

Competing rather than working together

Social networks are saturated with brands and businesses, which can be somewhat intimidating for an entrepreneur. Needless to say, we are all competing with each other, but not necessarily when it comes to social marketing. The idea here is to help them help you. 

Social marketing is about networking, not competition. 

Become familiar with other brands and improve your visibility and awareness by sharing and interacting with them. [tweet this].

The idea here is to expand your social awareness, and the best way to do that is to network with other brands on a social level. 

One-sided conversations

A prominent mistake that many beginners make is that they only talk to the audience. 

Social marketing should be thought of as interactive, not as a speaker’s podium. [tweet this].

It’s all about discussion. You share. They share. Avoid generating posts that lack conversation initiation and even more importantly, ensure that you address audience messages – don’t ignore them. 

Be sure that you interact effectively with your audience. Do you value your audience’s feedback? Do you answer their queries? Or are your conversations all one-sided? Generate content that is worthy of conversation and word of mouth sharing to ensure that your audience can and wants to be responsive to your social campaign.

Irrelevant Content

Social content is easy to generate. There’s plenty of information to be shared, but the question is: does that content represent your brand? If you regularly provide unrelated material, you may be delivering the wrong message to your audience. 

This particular issue can only be resolved by having a clear definition of your brand’s image. What does it represent? What message do you need to deliver? Stay focused on defining your brand with your content. It is generally wise to share your original content and avoid overusing outside sources unless they affirm a point you are making. 

Social media is a powerful marketing tool, helping a new entrepreneur expand their network quickly and effectively. But, it is a tool which must be used properly before it will produce fruit for your online endeavors.      

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